Terms & Conditions

FOR UK TAX PURPOSES I MUST MAKE IT CLEAR that your fee is a DONATION! 100% of your donation (less expenses & transaction charges) goes to the featured charity. All tarot readings are offered  free of charge as a thank you for the appropriate donation.

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All readings

  • UK law states that:  Tarot readings are for entertainment and information purposes only. 
  • UK law states that: I am unable to read for persons under the age of 18 years
  • UK law states that: A tarot reading is NOT A SUBSTITUTE for: a consultation with medical, psychological, legal or financial professionals. I may decline a reading or re-phrase a question if it relates to any of those subjects.
  • Psychic readings and tarot readings are 2 different things. You are purchasing a tarot reading, not a psychic reading.
  • Your reading is wholly confidential and it will not be discussed with any third parties, or published anywhere. See also privacy policy
  • The aim of a tarot reading is to enable you to be in charge of your life,  there is no compulsion to accept any advice given, accept or reject as you see fit. 
    I am not responsible for how you use the information given in a tarot reading, nor for any decisions or subsequent actions you take.
  • I am non judgemental in my readings, and respect all ages, gender, race, background, spiritual beliefs or sexual preferences.
  • I reserve the right to refuse or cancel your order, or to withdraw from a reading at any time without giving a reason. If I refuse, cancel or withdraw, I will refund you.
  • You also have the right to terminate a reading once underway without giving a reason. That applies to Face 2 Face, email and video calls. If the reading has begun on a video call this includes discussions on choice of questions or cards, once a reading has begun then no refund can be given if it is terminated by you.
  • Readings  will not be given about anyone other than yourself.  
    Pre-booked Face 2 Face Readings. 
    You may cancel your booking and receive a full refund Up to 48 hours (2 clear days) before the Face 2 Face event happens. After that time a refund is not possible.
    Email/Video calls
  • All Email/video call tarot readings have a 48hour cooling off period, no exceptions! During this time you may ask for your donation back no questions asked, no quibbles. After that time your donation is given to whatever charity I am collecting for.
  • At busy times I may not be able to undertake your reading straight away. You will be advised within the cooling off period if there are any delays, so that you can cancel if you wish. I like to give every reading, no matter what the price, my full concentration and time, I will not rush. I do not undertake 'emergency' readings without a 48hr cooling off period. 
  • If you have opted for an Email bespoke reading, please answer any questions I have as promptly as you can. PLEASE CHECK YOUR SPAM
    Bespoke readings will take longer. There is more work for me and more questions and answers before I can begin. WhatsApp video readings take approx. 1 and half - 2hours. Calls cannot exceed 3hours. I reserve the right to take a comfort break or call back at another agreed time, if the call exceeds 2hours. Comfort breaks may be taken by either party.I have drawn as much attention as I can to the need to CHECK YOUR SPAM MAIL.  I am not responsible for delays caused by you failing to check your spam mail. If you have not heard from me within 48hours, please send a WhatsApp message. It is a good idea to send a WhatsApp message as soon as you purchase a reading anyway.

 Group/Event Readings

All the 'all readings' terms apply, and additionally...
 Not all venues are suitable, for example if there were not a quiet private place for a reading, or it is shared with other parties.
YOU MUST GET PERMISSION FROM A VENUE! Not all venues allow 3rd parties to work there, and they will possibly wish to see my public liability insurance, you must let me know this so that I can bring it with me. Getting permission will definitely apply to church halls and religious buildings as well as party venues. YOU ARE RESPONSIBLE FOR ENSURING YOU HAVE PERMISSION! 
Group Bookings: Travel Costs & Time The Isle of wight may seem a small place, but it can take up to 1 hour, each way, to get to some destinations. For a long journey, I will deduct fuel costs from your charity donation. Should this apply, I will tell you this before accepting your booking. 
Payment: Full Payment must be made 48 hours (clear) before a group reading. I will explain how to do this online using the £10.00 standard reading button when you contact me. Each person attending can pay individually using this method.

If no payments at all have been made 48hours (clear) before your event, then the event will be cancelled. BUT, so long as the minimum 4 persons have paid then it is possible for the event to proceed for those persons who have paid. If this happens, it is complicated! I will contact you!